Монгол улс, Улаанбаатар хот, БГД, Баруун Үйлдвэр-133
GET & UC Specialist
Гүйцэтгэх үндсэн үүрэг
The GET & UC Specialist must provide cost-effective coverage for OT and within rest of all WAE customers.
Conducting product wear analysis on OT site is intended, to provide information, guidance, education and specialized support regarding GET and UC to customers and PSRs, to implement continuous improvement programs and safety improvements to site management of GET and UC.
Proactive sales communications are accomplished using special knowledge of GET and UC alternatives.
The focus of the GET & UC Specialist is to develop relationships with all customers who have Caterpillar or OEM machines that use GET and U/C elements.
Increase GET sales, POPS-C, profitability and customer satisfaction
Compare competitive offerings with represented Caterpillar GET & UC solutions
Report Product performance problems
Identify and deploy Sales and Marketing strategy/ programs to address lost opportunity
Coach, Support and Drive PSR to sell more GET and UC parts
Conducts customer site studies
Conducts GET wear analysis on equipment at OT site regularly
Trial rollout of ARM to increase wear life of GET based on GET wear analysis
Provide guidance and support to maintainers at OT
Assistance OT to evaluate performance of emerging market product trials from alternative suppliers
Works closely with Caterpillar product experts and engineering teams by providing feedback and information direct from the field.
Develop Continues Improvement Program for GET at OT
Implement Safety improvements to site management of GET
Cooperate with PSSR in case of need to perform field CTS report, GET wear inspections and provide to customer with status reports, and UC and GET wear life projections
Serve as the conduit of information, support and guidance regarding Parts Product to the Dealership through informal training and other communication methods
Must convince our customers to buy and use genuine Cat parts and our service, buy from us parts for their competitive equipment.
Assist customer to forecast parts order suggest prepare recommendations for their existing machine condition
Work closely with Inventory Management for GET & UC Parts
Submit customer call reports - monthly
Provide GET Inspections Reports regularly
Suggest wide range of products to customer to improve their production capacity for different environment
Ажлын байранд тавигдах шаардлага
University or equivalent technical education required, Good knowledge of CAT equipment
24 – up months of job experience as a technician
Must have proficient computer skills
Keen of sense of urgency and responsiveness to business’ needs
Effective oral and written skills in Mongolian, Russian and English
Self-motivated and detail oriented; work with minimum supervision.
Strong ability to prioritize
Must be eager to learn
Must have driver license
Must have a good technical aptitude about mechanical tools and repairs
Maintain the confidentiality of all Wagner information and datum
Must be willing to travel to the customer’s job site
Must be willing to work overtime, holidays, and vacation if the need arises
Knowledge of machine technology and industry
Knowledge (in-depth) of related to CTS and TA1 Inspection Tools
Knowledge (in-depth) of related hand tools and equipment use
Knowledge of EM/CM Tools
Service Information System (SIS)
Repair Option BUILDER
Other CAT Information Systems
Honest, good personality, responsible, hardworking, punctual, patient, good communication
Free lunch and transportation.
Normal work hours (07:30-16:00, Monday-Friday, we do not require to work more than normal work hours. If necessary we pay overtime payment).
A safe, fair, friendly working environment.
To apply and get more information about this job, please visit: www.wagnerasia.com