It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?
We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service
at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of
Shangri-La's success. We are currently seeking for a Service Associate – Front Office (Guest Relations Officer) to join our Front Office team.
Service Associate – Front Office (Guest Relations Officer)
Under the supervision of the Guest Relations Manager with the guidance of the Guest Relations Supervisor – you are responsible for taking care of Golden Circle and VIP guests to provide a comfortable and enjoyable stay for customers by ensuring the implementation of company standards to maximize profits, enforce quality standards, maintain high staff performance and ensure customer satisfaction and loyalty. You will be coordinating with all concerned departments to fulfill guest needs and requests. You should assist hotel guests efficiently,
courteously and professionally.
EXPERIENCES AND SKILLS REQUIRED:
Анкет илгээх боломжгүй, анкет хүлээн авах хугацаа дууссан байна