Одоогоор мэдэгдэл алга байна

Үндсэн хувилбар
Монгол улс, Улаанбаатар хот, Монгол улс, Улаанбаатар хот, Сүхбаатар дүүрэг, 19 Olympic Street , Sukhbaatar District 1 Ulaanbaatar, Mongolia 14241

Шангри-ла Хотел Улаанбаатар - Нээлттэй ажлын байрууд

2019-12-12
Гал тогооны угаагч

Ажлын байрны тодорхойлолтод заасны дагуу

2019-12-12
Service Associate –Front Office(Part-Time Doorman)

It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?
We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service
at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of
Shangri-La's success. We are currently seeking for a Service Associate – Front Office (Doorman) to join our Front Office team.
Service Associate – Front Office (Doorman)
Under the supervision of the Guest Relations Manager with the guidance of the Guest Relations Supervisor – you are responsible for taking care of Golden Circle and VIP guests to provide a comfortable and enjoyable stay for customers by ensuring the implementation of company standards to maximize profits, enforce quality standards, maintain high staff performance and ensure customer satisfaction and loyalty. You will be coordinating with all concerned departments to fulfill guest needs and requests. You should assist hotel guests efficiently,
courteously and professionally.
KEY RESPONSIBILITIES:
 


Excellent knowledge and practice in handling Guest Relations operations.




Ensures to follow and adhere to the company culture & standards/ requirements, guidelines & Shangri-La Experience established by the Hotel Deals with guests’ needs & inquiries, comments, feedback, guest complaints and implements corrective actions when needed.




Ensures a high level of Guest delight within the department and hotel.
Ensures strong guest recognition within the department and hotel.




Ensures Lobby presence is maintained and lobby is kept neat, cleaned and maintained at all times.




Ensures a smooth running of the department
Performs other duties as assigned by Service Manager –Guest Relations.

2019-12-04
Тогооч

Ажлын байрны тодорхойлолтод заасны дагуу 

2019-12-03
Зөөгч

Ажлын байрны тодорхойлолтод заасны дагуу

2019-11-29
Service Manager of Food & Beverage

Under the guidance and supervision of the Director of Food & Beverage, you are responsible for the administration and operation of the Food and Beverage Outlet ensuring the implementation of company standards to maximize profits, enforce quality standards, maintain high staff performance and ensure customer satisfaction and loyalty. 
 
Key responsibilities:  

Excellent knowledge in handling different F&B departments & operations
Provides supervision, coaching and training to all F&B colleagues based on the company culture & standards/ requirements & guest engagement
Strong Knowledge on P&L Report, F&B Budget Report, and Cost Control.
Strictly enforces Shangri-La’s Food Safety Management System / HACCP guidelines throughout the F&B Division
Adapts and addressed local market trends
Demonstrate innovation in F&B marketing and promotions

2019-11-29
Тогооч/Хятад гал тогоо/

Ажлын байрны тодорхойлолтод заасны дагуу 

2019-11-21
Service Associate - Telephone / Operator

Under the guidance of the Guest Service Center Supervisor – You will be performing PABX functions in the hotel. You will accurately connect telephone calls and you are responsible for the efficient and smooth flow of calls to every department. You will need to provide the highest level of telecommunications service to both internal and external callers.
 
KEY RESPONSIBILITIES:  

Knowledgeable in handling all Guest Service Center daily operations
Ensures to follow and adhere to the company culture & standards/ requirements, guidelines & Shangri-La Experience established by the Hotel
Knowledgeable of the operational systems at Service Centre e.g PABX/ Call accounting software
Answer and attend to all enquiries by in house guests with the most courteous, friendly and efficient manner
Practice personalized service to all guests requests
Responsible for the orderliness, tidiness and smooth operation of the Service Centre
Provides guests with any information pertaining to the hotel and country
Receives requests for wake up calls for in house guests to be given to the operator
Ensure that all equipment are in perfect working condition and are used for their Specific purpose and not wasted
To be knowledgeable of hotel policies and procedures, including emergency procedures and know what to do when emergency arises
Perform any other duties assigned by Supervisor or Manager

2019-11-15
Service Associate – Front Office

It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?
We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service
at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of
Shangri-La's success. We are currently seeking for a Service Associate – Front Office (Guest Relations Officer) to join our Front Office team.
Service Associate – Front Office (Guest Relations Officer)
Under the supervision of the Guest Relations Manager with the guidance of the Guest Relations Supervisor – you are responsible for taking care of Golden Circle and VIP guests to provide a comfortable and enjoyable stay for customers by ensuring the implementation of company standards to maximize profits, enforce quality standards, maintain high staff performance and ensure customer satisfaction and loyalty. You will be coordinating with all concerned departments to fulfill guest needs and requests. You should assist hotel guests efficiently,
courteously and professionally.
KEY RESPONSIBILITIES:
 


Excellent knowledge and practice in handling Guest Relations operations (i.e. VIP Check In and Out)




Ensures to follow and adhere to the company culture & standards/ requirements, guidelines & Shangri-La Experience established by the Hotel Deals with guests’ needs & inquiries, comments, feedback, guest complaints and implements corrective actions when needed.




Ensures a high level of Guest delight within the department and hotel.
Ensures strong guest recognition within the department and hotel.




Ensures Lobby presence is maintained and lobby is kept neat, cleaned and maintained at all times.




Ensures a smooth running of the department
Performs other duties as assigned by Service Manager –Guest Relations.

2019-11-14
Laundry - Цагаан хэрэглэлийн угаагч

Ажлын байрны тодорхойлолтод заасны дагуу.
 
Хими цэвэрлэгээнд ажиллаж байсан бол давуу тал болно.

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