Ажлын байрны тодорхойлолтод заасны дагуу
Ажлын байрны тодорхойлолтод заасны дагуу
Excellent knowledge in handling Commissary kitchen operations & will be in charge of the entire Garde Manger & Butcher operations
Ensures smooth operation in the Kitchen, proper product control offering the best dishes without compromising quality
Provides supervision, coaching and training to all Commissary kitchen colleagues
Strong Knowledge on Banquet Kitchen P&L Report, Restaurant Budget Report, and Cost Control
Knowledgeable on Ordering of Food & Store Room Requisitions
Ensure the highest level of food safety by strictly enforcing Shangri-La’s Food Safety Management System / HACCP guidelines
Handles guest feedback with regards to quality, variety of food and team’s performance & takes corrective actions based on their feed back
Maintains good relations with internal & external customers
It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?
We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service
at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of
Shangri-La's success. We are currently seeking for a Service Associate – Front Office (Guest Relations Officer) to join our Front Office team.
Service Associate – Front Office (Guest Relations Officer)
Under the supervision of the Guest Relations Manager with the guidance of the Guest Relations Supervisor – you are responsible for taking care of Golden Circle and VIP guests to provide a comfortable and enjoyable stay for customers by ensuring the implementation of company standards to maximize profits, enforce quality standards, maintain high staff performance and ensure customer satisfaction and loyalty. You will be coordinating with all concerned departments to fulfill guest needs and requests. You should assist hotel guests efficiently,
courteously and professionally.
Excellent knowledge and practice in handling Guest Relations operations (i.e. VIP Check In and Out)
Ensures to follow and adhere to the company culture & standards/ requirements, guidelines & Shangri-La Experience established by the Hotel Deals with guests’ needs & inquiries, comments, feedback, guest complaints and implements corrective actions when needed.
Ensures a high level of Guest delight within the department and hotel.
Ensures strong guest recognition within the department and hotel.
Ensures Lobby presence is maintained and lobby is kept neat, cleaned and maintained at all times.
Ensures a smooth running of the department
Performs other duties as assigned by Service Manager –Guest Relations.
Under the guidance and supervision of the Procurement Manager – you will be acting as the coordinator to various divisions and departments to ensure an efficient and effective filing system to obtain result on all various purchasing functions.
Obtain quotations from suppliers to ensure purchase were made in the best interest of the company
Prepares purchase documentation upon authorization
Performs regular checks on prices in the market
Regularly liaises with suppliers
Makes recommendations to management as appropriate
Perform all other duties assigned by Procurement Manager
Under the guidance and supervision of the Director of Engineering, you will be responsible in monitoring, maintaining and controlling all mechanical and electrical equipment, plant and overall operation of the hotel during shift period.
Execution of preventive maintenance scheme
Execution of the Works Order Control System
Proper maintenance and repair of buildings, fixtures and equipment as well as technical improvement
Preventive maintenance and utilities consumption controland ensures all system on smooth and safe operation
Manage expenses budget
Assist in any Engineering projects as well as planning, supervision and implementation of energy saving programs
Responsible for effective operations and proper maintenance of the physical plant, sewage treatment plant, kitchen and laundry equipment, repair of buildings, fixtures, equipment & mechanical & electrical system
Coaches/ trains, supervise and able to lead team into guest services