It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?
We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service
at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of Shangri-La's success. We are currently seeking for a Service Associate – Front Office (Concierge) to join our Concierge team.
Service Associate – Front Office (Concierge)
Under the supervision of the Concierge Supervisor – you will be responsible for handling guest inquiries, personal/unique requests and creating a favorable public image. You are required to give a positive first and last impression to guests. You will be entertaining guest whilst coordinating with your colleagues the concierge section with regard to their luggage, transportation details, mail / parcels and other personal guest requests. You will welcome and greet hotel guests entering and exiting the hotel premises, give accurate directions and necessary information to guests, assists with guest luggage and escort guests to the reception desk. You will also be assigned to call taxis for guests.
EXPERIENCES AND SKILLS REQUIRED:
Анкет илгээх боломжгүй, анкет хүлээн авах хугацаа дууссан байна