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Монгол улс, Улаанбаатар хот, Баянгол дүүрэг, 3-р хороо, Дунд гол гудамж, Уран ган байгууламж

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IT Coordinator

The Role:
Reporting to the Head of Business Service Department, the IT Coordinator is responsible for supporting users in various areas, including desktop, LAN and business applications.

Configure and setup workstations
Provide issue and change tracking (maintain issue resolution website)
Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations
Install software products for end users as required
Create online help packages for the most commonly used software
Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Monitor and test fixes to ensure problems have been adequately resolved
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
Prioritize and schedule repairs. Escalate problems when required
Apply diagnostic utilities to aid in troubleshooting

Other tasks and duties as assigned by Management

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  1. IT Coordinator10 сарын 17. 11:42
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