We are currently seeking a friendly and efficient Hotel Bellman to join our team. Our guests’ memorable experiences must start somewhere. So why not with you? We’re looking for a new Bellman to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. Escorts incoming hotel guests to rooms and assists guests with luggage. Inspects guest's room to ensure that it is in order and that supplies are adequate. Explains features of room such as operation of television, telephone, in-room A/C system, etc. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions. Delivering guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Maintains the front entrance way by picking up trash Other duties as assigned. Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances, or dissatisfied guests.  Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest’s request. Required to work nights, weekends, and/or holidays

We are currently seeking a friendly and efficient Hotel Receptionist to join our team. The ideal candidate will have excellent communication skills, a passion for hospitality, and a commitment to providing outstanding customer service. As a Hotel Receptionist, you will be responsible for welcoming guests, processing reservations, managing check-ins and check-outs, and providing guests with information about hotel facilities and local attractions. Greet and welcome guests in a warm and friendly manner Process guest check-ins and check-outs efficiently and accurately Handle guest inquiries, requests, and complaints promptly and professionally Assist guests with reservations, room assignments, and special requests Provide guests with information about hotel amenities, services, and local attractions Maintain cleanliness and organization at the front desk area Collaborate with other hotel departments to ensure guest satisfaction Adhere to hotel policies and procedures at all times